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app/refund-policy/page.tsx
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260
app/refund-policy/page.tsx
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import { Metadata } from 'next'
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import { generateMetadata } from '@/lib/seo'
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import { Header } from '@/components/header'
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import { Footer } from '@/components/footer'
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import { CustomSolutionCTA } from '@/components/ui/custom-solution-cta'
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import { Card, CardContent, CardHeader, CardTitle } from '@/components/ui/card'
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import { Badge } from '@/components/ui/badge'
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import { CreditCard, Clock, Ban, RefreshCcw, MessageSquare, CheckCircle } from 'lucide-react'
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export const metadata: Metadata = generateMetadata({
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title: 'Refund Policy - SiliconPin',
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description:
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'Learn about SiliconPin\'s refund policy for our hosting services. Find information about eligibility, process, and timeline for refunds.',
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})
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export default function RefundPolicyPage() {
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const lastUpdated = "March 18, 2025"
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const refundEligibility = [
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{
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title: '1.1 Service Cancellation within 30 Days',
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description: 'If you are dissatisfied with our services for any reason, you may request a refund within 30 days of the initial purchase date. This is our "30-day satisfaction guarantee" and applies to first-time purchases of hosting plans.',
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icon: Clock,
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color: 'text-green-600'
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},
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{
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title: '1.2 Service Unavailability',
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description: 'If our service experiences extended downtime (exceeding our 99.9% uptime guarantee) within a billing period, you may be eligible for a prorated refund for the affected period. This will be calculated based on the duration of the downtime and the cost of your hosting plan.',
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icon: RefreshCcw,
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color: 'text-orange-600'
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},
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{
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title: '1.3 Service Termination by SiliconPin',
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description: 'If SiliconPin terminates your service for reasons other than violation of our Terms and Conditions, you may be eligible for a prorated refund for the unused portion of your current billing period.',
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icon: CheckCircle,
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color: 'text-blue-600'
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}
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]
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const nonRefundableItems = [
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'Domain registration fees',
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'Setup fees',
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'Additional services or add-ons',
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'Services cancelled after the 30-day satisfaction guarantee period',
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'Services terminated due to violation of our Terms and Conditions',
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'Transaction fees or currency conversion charges'
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]
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const contactMethods = [
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{
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method: 'Email',
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value: 'support@siliconpin.com',
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href: 'mailto:support@siliconpin.com'
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},
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{
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method: 'Phone',
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value: '+91-700-160-1485',
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href: 'tel:+917001601485'
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},
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{
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method: 'Contact Form',
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value: 'Website contact form',
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href: '/contact'
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}
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]
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return (
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<div className="min-h-screen bg-background">
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<Header />
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<main className="container max-w-4xl pt-24 pb-8">
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{/* Page Header */}
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<div className="text-center mb-12">
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<h1 className="text-4xl font-bold tracking-tight mb-4">Refund Policy</h1>
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<p className="text-xl text-muted-foreground max-w-3xl mx-auto">
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Our commitment to fair and transparent refund procedures
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</p>
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<div className="mt-4">
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<Badge variant="outline" className="text-sm">
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<CreditCard className="w-4 h-4 mr-2" />
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Last Updated: {lastUpdated}
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</Badge>
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</div>
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</div>
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<div className="space-y-8">
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{/* Introduction */}
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<Card>
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<CardContent className="pt-6">
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<p className="text-muted-foreground leading-relaxed">
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At SiliconPin, we strive to provide high-quality hosting services that meet our customers' expectations.
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We understand that there may be circumstances where a refund is warranted, and we have established this
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refund policy to outline the conditions and procedures for such situations.
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</p>
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</CardContent>
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</Card>
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{/* Eligibility for Refunds */}
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<Card>
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<CardHeader>
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<CardTitle className="text-2xl flex items-center">
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<CheckCircle className="w-6 h-6 mr-2 text-green-600" />
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Eligibility for Refunds
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</CardTitle>
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</CardHeader>
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<CardContent className="space-y-6">
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{refundEligibility.map((item, index) => {
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const Icon = item.icon
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return (
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<div key={index} className="space-y-3">
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<div className="flex items-center space-x-3">
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<div className="p-2 rounded-lg bg-primary/10">
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<Icon className={`w-5 h-5 ${item.color}`} />
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</div>
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<h3 className="text-lg font-semibold text-green-600">{item.title}</h3>
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</div>
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<p className="text-muted-foreground leading-relaxed pl-11">
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{item.description}
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</p>
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</div>
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)
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})}
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</CardContent>
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</Card>
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{/* Non-Refundable Items */}
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<Card>
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<CardHeader>
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<CardTitle className="text-2xl flex items-center">
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<Ban className="w-6 h-6 mr-2 text-red-600" />
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Non-Refundable Items
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</CardTitle>
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</CardHeader>
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<CardContent>
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<p className="text-muted-foreground mb-4">
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The following items and circumstances are generally not eligible for refunds:
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</p>
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<div className="grid grid-cols-1 md:grid-cols-2 gap-3">
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{nonRefundableItems.map((item, index) => (
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<div key={index} className="flex items-start space-x-3">
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<div className="w-2 h-2 bg-red-600 rounded-full mt-2 shrink-0"></div>
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<span className="text-muted-foreground">{item}</span>
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</div>
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))}
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</div>
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</CardContent>
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</Card>
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{/* Refund Process */}
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<Card>
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<CardHeader>
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<CardTitle className="text-2xl flex items-center">
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<RefreshCcw className="w-6 h-6 mr-2 text-blue-600" />
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Refund Process
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</CardTitle>
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</CardHeader>
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<CardContent className="space-y-6">
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<div>
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<h3 className="text-lg font-semibold text-green-600 mb-3">3.1 Requesting a Refund</h3>
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<p className="text-muted-foreground mb-4">
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To request a refund, please contact our customer support team through one of the following methods:
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</p>
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<div className="grid grid-cols-1 md:grid-cols-3 gap-4">
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{contactMethods.map((contact, index) => (
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<div key={index} className="p-4 border rounded-lg hover:border-green-600 transition-colors">
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<div className="font-medium mb-2">{contact.method}</div>
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<a
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href={contact.href}
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className="text-green-600 hover:underline text-sm"
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>
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{contact.value}
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</a>
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</div>
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))}
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</div>
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<p className="text-muted-foreground mt-4">
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Please include your account information, the service you wish to cancel, and the reason for your refund request.
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</p>
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</div>
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<div>
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<h3 className="text-lg font-semibold text-green-600 mb-3">3.2 Processing Time</h3>
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<div className="flex items-start space-x-3 p-4 bg-blue-50 dark:bg-blue-950/10 rounded-lg border border-blue-200 dark:border-blue-800">
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<Clock className="w-5 h-5 text-blue-600 mt-0.5" />
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<div>
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<p className="text-blue-800 dark:text-blue-200 font-medium mb-1">
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7 Business Days Processing
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</p>
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<p className="text-sm text-blue-700 dark:text-blue-300">
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We aim to process all refund requests within 7 business days of receiving the request.
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The actual time for the refunded amount to appear in your account may vary depending on your payment provider.
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</p>
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</div>
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</div>
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</div>
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<div>
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<h3 className="text-lg font-semibold text-green-600 mb-3">3.3 Refund Method</h3>
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<p className="text-muted-foreground leading-relaxed">
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Refunds will be issued using the same payment method used for the original purchase.
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If this is not possible, we will work with you to find an alternative method.
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</p>
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</div>
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</CardContent>
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</Card>
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{/* Policy Modifications */}
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<Card>
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<CardHeader>
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<CardTitle className="text-2xl">Policy Modifications</CardTitle>
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</CardHeader>
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<CardContent>
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<p className="text-muted-foreground leading-relaxed">
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SiliconPin reserves the right to modify this refund policy at any time. Any changes to this policy
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will be posted on our website and will apply to purchases made after the date of modification.
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</p>
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</CardContent>
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</Card>
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{/* Contact Information */}
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<Card>
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<CardHeader>
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<CardTitle className="text-2xl flex items-center">
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<MessageSquare className="w-6 h-6 mr-2 text-purple-600" />
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Contact Us
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</CardTitle>
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</CardHeader>
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<CardContent>
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<p className="text-muted-foreground leading-relaxed mb-4">
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If you have any questions or concerns about our refund policy, please don't hesitate to contact us:
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</p>
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<div className="space-y-2 text-muted-foreground">
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<p>
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Email:{' '}
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<a href="mailto:support@siliconpin.com" className="text-green-600 hover:underline font-medium">
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support@siliconpin.com
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</a>
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</p>
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<p>Phone: +91-700-160-1485</p>
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<p>
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Address: 121 Lalbari, GourBongo Road<br />
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Habra, West Bengal 743271<br />
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India
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</p>
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</div>
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</CardContent>
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</Card>
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{/* CTA Section */}
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<CustomSolutionCTA
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title="Need Help with a Refund?"
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description="Our support team is here to assist you with any refund requests or questions about our policy"
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buttonText="Contact Support"
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buttonHref="/contact"
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/>
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</div>
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</main>
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<Footer />
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</div>
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)
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}
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